Our office is open with limited staff and hearings are proceeding via telephone conferences. We are not taking in person meetings but are available via fax, e-mail, mail, and telephone.

The Law Offices of Sheryl Gandel Mazur
North New Jersey: 973-200-6629
South New Jersey: 609-207-7905

TSA willing to assist individuals with disabilities

Anyone who has been through the security lines at an airport -- whether in Newark or elsewhere -- knows that they were likely not designed with much thought for those who live with disabilities. The lines are cramped and snake tightly back and forth. Even certain demands, such as removing shoes, can be difficult for some people. On top of all of that, the Transportation Security Administration (TSA) is not known for being the most accommodating agency. Fortunately, they are working to change that image.

According to a recent article, the TSA is accepting phone calls prior to flights to assist individuals with any special needs they might have. Given the name TSA Cares, the help line is a way for travelers to ask questions about how their disability, medical condition or unique circumstance might affect their experience in the security line.

To make sure that you get proper assistance, TSA recommends calling the help line at least 72 hours before your flight. With three days' notice, the agency can coordinate with your specific airport if necessary to make sure you have the support you need. By calling early, you can also arrange for a Passenger Support Specialist to guide you through the security process.

Airport security has long been a source of stress for persons with disabilities. Hopefully the TSA Cares program will help make the process less intimidating and more enjoyable.

Source: Disability Scoop, "TSA Says It Can Help Travelers With Special Needs," Dan Tracy, March 17, 2015

No Comments

Leave a comment
Comment Information
Email Us For A Response

Contact Our Firm

Bold labels are required.

Contact Information

The use of the Internet or this form for communication with the firm or any individual member of the firm does not establish an attorney-client relationship. Confidential or time-sensitive information should not be sent through this form.


Privacy Policy


West Caldwell Office
195 Fairfield Avenue
Suite 2C
West Caldwell, NJ 07006

Phone: 973-200-6629
Fax: 973-364-1348
Map & Directions

Absecon Office
508 New Jersey Ave
Building B
Suite 1B
Absecon, NJ 08201

Phone: 609-207-7905
Map & Directions